Frequently Asked Questions

IF YOU GOT A PROBLEM, YO, I’LL SOLVE IT.

First things first: policies. If these don’t answer your Q, keep reading!

  1. Mats are required for all yoga classes. We encourage you to bring your own, but we also offer mat rentals for $5.
  2. Athletic shoes are required for all bounce classes. (If you forget them, that’s okay – just bring them next time!)
  3. We have a 2-hour cancellation policy for group classes. If you can’t make it, cancel 2+ hours before class to avoid a $5 charge.
  4. For safety reasons, we don’t allow late entry into our classes. Gotta get that warm-up in!

A: Absolutely! If you’re new to yoga, we recommend starting with Slow Flow or Vinyasa Flow. But you know yourself best – hop on into any class you feel ready for!

A: We believe that wellness is for every body and everybody! We would love to have you at Free Flow, and most of our classes are open to all levels. Due to equipment, our Fly Bounce trampolines do have a weight limit of 250 lbs. If you have other questions, or want to ask if a previous injury will affect you in class, please reach out – we’d be happy to help.

A: Bringing your mat is highly encouraged! We will also have yoga mats available for rent for $5/class.

A: Creating a Free Flow account is easy! You can download our app for Apple or Android, or visit us online.

A: Not at all! You can cancel your Free Flow membership at any time. We just require 14 days’ notice via email.

A: For all of our classes, comfortable fitness attire is best. Remember, you’ll need athletic shoes for our bounce classes, but not for yoga!

A: We have lockers available for all of your valuables! They lock electronically, so you don’t need to bring a lock with you.

A: Yes! We offer individual showers (and fresh towels), bathrooms, and a large makeup counter, so you can flow, get ready, and go.

A: We understand – things happen! For all of our group classes, if you cancel 2 hours or more before the class begins, you will not be charged. If you cancel within 2 hours of the class’s start time, or you no-show for class, you will be charged a $5 fee.

A: While we’d love to let you into class late, it’s pretty disruptive to other clients – not to mention, you are much more injury-prone without a warmup! If you’re going to be late, just catch us next time. We’ll understand.

A: Not at all! Stop by and grab a juice or healthy snack anytime. The cafรฉ is open:

Monday-Friday: 9:00am-1:00pm

Saturday: 8:30am-12:00pm

Sunday: 2:30pm-6:30pm

A: Just shoot us a direct message on Instagram, and we’d be happy to help!